Privacy Policy

Privacy Policy for Pneuma Active

Date of Last Revision: October 2024

At Pneuma Active, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information, particularly regarding our SMS and MMS communications.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and any other information you provide when you create an account or interact with our services.

  • Usage Data: Information about how you use our website and services, including your IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services.
  • To communicate with you, including sending you updates, newsletters, and promotional materials.
  • To respond to your inquiries and provide customer support.
  • To analyze usage and improve our services.

3. SMS and MMS Communications (A2C Compliance)

By providing your phone number and opting in, you consent to receive SMS and MMS messages related to your account and services.

  • Opt-In: You must provide explicit consent to receive messages. This can be done by [insert method, e.g., texting a keyword to a short code or filling out a form].

  • Opt-Out: To stop receiving messages, reply with “STOP” to any message you receive. Upon opting out, you will no longer receive messages from us.

  • Message Frequency: The frequency of messages may vary based on your interactions with us.

  • Message and Data Rates: You are responsible for any charges your mobile carrier may apply for sending or receiving messages.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. We may share your information with:

  • Service Providers: Third parties who assist us in providing our services, such as payment processors and customer support.

  • Legal Compliance: If required by law or to protect our rights, we may disclose your information to government authorities or other third parties.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of any inaccurate personal information.
  • Request deletion of your personal information, subject to certain legal obligations.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes constitutes your acceptance of the new terms.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via our “Contact” page.